Why Your Dental Practice Might Need a Fractional COO

Dan Blair

Why Your Dental Practice Might Need a Fractional COO

As dental practices grow, many owners struggle to move their business forward. While each practice is unique, three common challenges often prevent them from achieving their goals:  

- Lack of internal expertise to drive operational efficiencies  
- Over-reliance on the owner(s) for revenue generation  
- Inability to execute growth strategies or optimize key processes  

If your practice faces similar roadblocks, it may be time to consider a fractional COO (Chief Operating Officer).

What Makes a Fractional COO Different?  

Unlike traditional consultants who identify inefficiencies and suggest improvements, a fractional COO takes a hands-on approach to implementing necessary changes.  

For example, many dental practices struggle with revenue cycle management. From patient check-in to billing and denials, a lack of standardization can lead to lost claims, errors, and ballooning accounts receivable. A fractional COO steps in to streamline these processes, enhance efficiency, and improve cash flow immediately.

Strengthening HR and Reducing Turnover  

HR challenges—such as high turnover and recruitment struggles—are common in dental practices. Many practices fail to compete in the job market due to uncompetitive wages or benefits, leading to costly employee churn. While owners may believe they can’t afford to pay more, they often overlook the hidden costs of turnover and ongoing recruitment.  

A fractional COO restructures HR strategies, ensuring that the practice attracts and retains top talent while optimizing costs.  

Cutting Through the Noise  

A major advantage of a fractional COO is their ability to identify and resolve operational inefficiencies quickly. Owners and leadership teams are often too close to the problem—or resistant to change—to pinpoint what’s holding them back.  

By bringing an objective, strategic perspective, a fractional COO can uncover bottlenecks in leadership, delegation, or process standardization. Unlike consultants who merely advise, a fractional COO oversees implementation, ensuring lasting improvements.  

Is Your Practice Ready to Scale?  

If your dental practice struggles with efficiency, scalability, or profitability, a fractional COO could be the solution. With the right leadership in place, your practice can stop leaving money on the table and start operating at its full potential.  

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